F.A.Q

The following are frequently asked questions. If your question is not listed below, please contact us and we’ll respond to your request with an answer.

1. What shipping options do you offer?
We offer free shipping on all orders, with delivery generally taking 3 to 5 business days, depending on your location.

2. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

3. What is your return policy?
We offer a 90-day free return and exchange policy. Our team will get back to you within 1 business day of receiving your inquiry. If the return is due to a defective item or an item not as described, we may ask for images of the product you received. Please include images with your inquiry.

4. How can I contact customer support?
You can reach our customer support team via email at support@nama.com or by calling our toll-free number during business hours.

5. Do you offer warranties on your products?
Yes, all our products come with a warranty. Specific details can be found on the product page.

6. How do I create an account?
To create an account, click on the “Register” link at the top of the page, fill out the required information, and submit your details.

7. Is my personal information secure?
Absolutely! We prioritize your privacy and ensure all personal information is stored securely, as outlined in our privacy policy.

If you have any other questions, feel free to contact us!