At NAMA Tire Online, we stand behind the quality of our products and services. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive refund policy.
30-Day Return Guarantee
You may return any unused tires within 30 days of the delivery date for a full refund. Tires must be in their original condition, with no signs of installation or use.
How to Initiate a Return
- Contact Us: Email us at service@namatireonline.com with your order number and reason for the return.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your tires.
- Shipping: Customers are responsible for the cost of return shipping. However, if the return is due to a defect or error on our part, we will cover the shipping costs.
Refund Process
Once we receive your returned tires and inspect them, we will process your refund to your original payment method within 7-10 business days.
Non-Returnable Items
Tires that have been mounted or driven on.
Custom or special-order tires.
Contact Us
For any questions regarding our refund policy, please contact us at service@namatireonline.com.